Operations Management Intervention Project
Company Name: Amazon
The Chief Executive Officer (CEO) of the organization you have been working with over the past few weeks just called. She informed you that her organization is going to introduce a Total Quality Management (TQM) approach throughout the organization. She has asked for a report on the following:
An overview of the change leadership she should consider for introducing TQM, building readiness for change, and overcoming resistance to change.
The tools you would recommend to:
Control employee stress resulting from the change.
Communicate details about the change.
The process you would use to evaluate how well the change is working.
Be sure to explain your reasoning and justify your decisions. Note that you do not need to carry out these processes, only explain how you would complete these tasks.
Submission Details:
Present a 3- to 4-page paper in a Microsoft Word document formatted in APA style. Cite any sources you use on a separate page using the APA guidelines
· Make certain to include in text citations from your course text in addition to your outside leadership resources within your main post. This adds credibility to your argument. [Textbook]: Anderson, D. (2019). Organization development: The process of leading organizational change (5th ed.). Sage. ISBN: 9781544333021
· No plagiarism will be tolerated. Must be in 7th Edition APA format with 6 cited sources within the last 5 years.
· No AI support, score must be 0% and less than < 10% score on Turnitin.
Operations Management Intervention Project
Company Name: Amazon
The Chief Executive Officer (CEO) of the organization you have been working with over the past few weeks just called. She informed you that her organization is going to introduce a Total Quality Management (TQM) approach throughout the organization. She has asked for a report on the following:
An overview of the change leadership she should consider for introducing TQM, building readiness for change, and overcoming resistance to change.
The tools you would recommend to:
Control employee stress resulting from the change.
Communicate details about the change.
The process you would use to evaluate how well the change is working.
Operations Management Intervention Project
Be sure to explain your reasoning and justify your decisions. Note that you do not need to carry out these processes, only explain how you would complete these tasks.
Submission Details:
Present a 3- to 4-page paper in a Microsoft Word document formatted in APA style. Cite any sources you use on a separate page using the APA guidelines
· Make certain to include in text citations from your course text in addition to your outside leadership resources within your main post. This adds credibility to your argument. [Textbook]: Anderson, D. (2019). Organization development: The process of leading organizational change (5th ed.). Sage. ISBN: 9781544333021
· No plagiarism will be tolerated. Must be in 7th Edition APA format with 6 cited sources within the last 5 years.
· No AI support, score must be 0% and less than < 10% score on Turnitin. Use APA referencing style.