Hi, How Can We Help You?
  • Address: 1251 Lake Forest Drive New York
  • Email Address: assignmenthelpcentral@gmail.com

Author Archives: AssignmentHelp

March 18, 2024
March 18, 2024

Cloud Security Power Point

The CIO and CFO have been working on a new plan to save money by moving a majority of their workload to the cloud. They didn’t bring the CISO into the mix until the last steps of planning, and they’ve already chosen a mixture of SaaS, PaaS, and IaaS tools to meet their requirements. These spans a variety of cloud providers as the CIO said it would increase resilience if one cloud provider became unavailable.

The CISO isn’t happy and needs another presentation from you quickly on cloud security. He’s generally unfamiliar with Cloud as he’s always managed on-premises tools. He’s asked you to prepare a solution that covers the following information:

What is the difference between IaaS, SaaS, and PaaS?

Who bears the majority of security responsibility with an IaaS provider? A PaaS? A SaaS?

What are some of the basic tenets of cloud security?

Cloud Security Power Point

Cloud Security Power Point

Is security more difficult in a multi-cloud environment? If so, would the loss of the additional resilience (as stated by the CIO) by moving to a single cloud provider be worth it?

PowerPoint Requirements

Minimum Slides: No minimum. Do what you think is right.

Must use proper grammar/spelling/APA formatting.

No crazy templates

You must record yourself presenting the presentation. It does not need to include a video of yourself, but it does need to include an audio recording.

Cloud Security Power Point

The CIO and CFO have been working on a new plan to save money by moving a majority of their workload to the cloud. They didn’t bring the CISO into the mix until the last steps of planning, and they’ve already chosen a mixture of SaaS, PaaS, and IaaS tools to meet their requirements. These spans a variety of cloud providers as the CIO said it would increase resilience if one cloud provider became unavailable.

The CISO isn’t happy and needs another presentation from you quickly on cloud security. He’s generally unfamiliar with Cloud as he’s always managed on-premises tools. He’s asked you to prepare a solution that covers the following information:

What is the difference between IaaS, SaaS, and PaaS?

Who bears the majority of security responsibility with an IaaS provider? A PaaS? A SaaS?

What are some of the basic tenets of cloud security? Use APA referencing style.

March 18, 2024
March 18, 2024

Case Analysis – Culture of Quality

After reading the document please answer to the following question and justify with a critical thinking approach

We define a “true culture of quality” as an environment in which employees not only follow quality guidelines but also consistently see others taking quality-focused actions, hear others talking about quality, and feel quality all around them. How will you apply that? Please explain and justify.

Case Analysis - Culture of Quality

Format

For both cases your submission must meet the following formatting requirements:

  • Wordcount: 2.500 / each
  • The presentation may be structured according to the above referred structure and should include cover page, table of content, introduction, well explained and commented points using critical thinking approach (why, what & how), bibliography and appendix
  • Cover, Table of Contents, References and Appendix are excluded of the total wordcount.
  • Font: Arial 12,5 pts.
  • Text alignment: Justified.

Case Analysis – Culture of Quality

After reading the document please answer to the following question and justify with a critical thinking approach

We define a “true culture of quality” as an environment in which employees not only follow quality guidelines but also consistently see others taking quality-focused actions, hear others talking about quality, and feel quality all around them. How will you apply that? Please explain and justify

Format

For both cases your submission must meet the following formatting requirements:

  • Wordcount: 2.500 / each
  • The presentation may be structured according to the above referred structure and should include cover page, table of content, introduction, well explained and commented points using critical thinking approach (why, what & how), bibliography and appendix
  • Cover, Table of Contents, References and Appendix are excluded of the total wordcount.
  • Font: Arial 12,5 pts.
  • Text alignment: Justified.

We define a “true culture of quality” as an environment in which employees not only follow quality guidelines but also consistently see others taking quality-focused actions, hear others talking about quality, and feel quality all around them. How will you apply that? Please explain and justify. Use APA referencing style.

March 18, 2024
March 18, 2024

Health Promotion Proposal

Description

Over the duration of this course, you will submit a scholarly PowerPoint “Health Promotion Program Proposal,” addressing existing nursing knowledge related to health promotion and a written proposal. In the written proposal, you will also develop a health promotion program to meet the health needs of a vulnerable population in your potential concentration area or community. The PowerPoint portion is your presentation of that proposal. The proposal must demonstrate graduate school-level writing and critical analysis. The final version of your proposal is due in week 8.

For this assignment you will submit Part One of your proposal, detailing a health problem that is prevalent within your selected group and demonstrating your research of health promotion strategies for addressing this specific health problem. At this point, you already developed in your discussions the core ideas of the topic contained in this assignment. You will use the same information, but it won’t be a copy-and-paste exercise. The purpose is that you enhance your ideas with the comments and outcomes of the weekly discussions and previous evaluations.

Health Promotion Proposal

Introduction

Describe the health problem. Don’t type “Introduction”.  (1 paragraph at least).

Using data and statistics, support your claim that the issue you selected is a problem.

What specifically will you address in your proposed health promotion program?

Be sure your proposed outcome is realistic and measurable.

Population

Describe the vulnerable population.  (1-3 paragraphs).

What are the risk factors that make this a vulnerable population?

Use evidence to support the risk factors you have identified.

Review of Literature

Provide a review of literature from scholarly journals (at least 2) of evidence-based interventions that address the problem. (2 paragraphs, one for each article).

After completing a literature search related to effective interventions for your chosen health promotion activity, write a review that evaluates the strengths and weaknesses of all the sources you have found. (2-3 paragraphs).

Health Promotion

Select and present an appropriate health promotion/disease prevention theoretical or conceptual model that best serves as the guiding framework for the proposal.  (2-3 paragraphs).

For this assignment, a conclusion paragraph is not required.

Writing Assignment Requirements

Three to five pages in length (excluding title page, references, and appendices)

Follow APA format.

Cite a minimum of five research articles- 6 references in total.

Please review the rubric prior to submission.

March 17, 2024
March 17, 2024

Water Quality Assignment

Write a 750-1,000-word essay about water quality in your community that addresses the following points:

  1. Obtain a water quality report from your local municipality within the last two years and discuss what you found in the report.
  2. Identify a water quality issue happening in your community and where the pollution comes from. This includes point sources (for example, water discharge from a factory; contamination from a Superfund site), non-point sources (for example, agricultural runoff), and natural sources.
  3. Describe how the pollution source is impacting the environment and human health in your community, and provide two examples of each.
  4. Identify three management practices to minimize water pollution.

Remember to support your data and information with appropriate citations. A minimum of five peer-reviewed references must be included.

Water Quality Assignment

Water Quality Assignment

Write a 750-1,000-word essay about water quality in your community that addresses the following points:

  1. Obtain a water quality report from your local municipality within the last two years and discuss what you found in the report.
  2. Identify a water quality issue happening in your community and where the pollution comes from. This includes point sources (for example, water discharge from a factory; contamination from a Superfund site), non-point sources (for example, agricultural runoff), and natural sources.
  3. Describe how the pollution source is impacting the environment and human health in your community, and provide two examples of each.
  4. Identify three management practices to minimize water pollution.

Remember to support your data and information with appropriate citations. A minimum of five peer-reviewed references must be included.

Water Quality Assignment

Write a 750-1,000-word essay about water quality in your community that addresses the following points:

  1. Obtain a water quality report from your local municipality within the last two years and discuss what you found in the report.
  2. Identify a water quality issue happening in your community and where the pollution comes from. This includes point sources (for example, water discharge from a factory; contamination from a Superfund site), non-point sources (for example, agricultural runoff), and natural sources.
  3. Describe how the pollution source is impacting the environment and human health in your community, and provide two examples of each.
  4. Identify three management practices to minimize water pollution.

Remember to support your data and information with appropriate citations. A minimum of five peer-reviewed references must be included. Use APA referencing style.

March 17, 2024
March 17, 2024

Wellness and Mental Health

In this activity, you will analyze your topic (mental health in wellness) using the general education lens you chose in the previous module in order to determine how the topic has affected institutions.

During your analysis, you will also describe an element related to your topic that could benefit from change and assess the benefits and challenges associated with addressing wellness. Finally, you will analyze how modern social practices have been impacted by wellness.

You are not required to address each item below the rubric criteria, but you may use them to better understand the criteria and guide your thinking and writing.

Specifically, you must address the following rubric criteria:

Wellness and Mental Health

Wellness and Mental Health

  1. Integrate reliable evidence from varied sources throughout your paper to support your analysis.
  2. It is important to draw from a more diverse pool of perspectives from varied sources to support the analysis. This is different from the Citations and Attributions rubric criterion.
  3. Reliable evidence from varied sources should be interwoven throughout the paper itself, while citing and attributing sources will be represented as APA in-text citations and a reference list at the end of your work.
  4. You will be evaluated on both criteria.
  5. Analyze your chosen issue or event through one of the general education interdisciplinary lenses to determine its impact on various institutions.
  6. Apply the perspective of the general education lens you chose in the previous module to your topic. Then determine how the topic might affect institutions such as politics, community, family, economy, education, or market-driven organizations.
  7. Describe at least one specific element that could benefit from change within your topic.

Wellness and Mental Health

Consider how your topic has been discussed and represented. What approaches could be more constructive? What could be done differently to encourage, promote, or transform your topic? This response is not simply your opinion but should be supported by reliable evidence.

  1. Assess the benefit and challenges of addressing issues in wellness.
  2. What may be the positive impact of critically analyzing wellness? Conversely, what are the more difficult aspects of addressing wellness? This part refers to wellness overall and is not specifically about your project topic.
  3. Analyze how social practices have been shaped by issues and events in wellness in modern culture.
  4. How have contemporary social practices been influenced by wellness? For example, consider practices such as communication, cultural expression, governance, or caregiving.
  5. Assess at least two significant factors that could impact your topic, such as biases, beliefs, assumptions, and/or values.

Wellness and Mental Health

  1. Determine factors that might influence society’s engagement with your topic. What might impact their perceptions of the topic or how they talk about it?
  2. Explain how at least one potential obstacle could interfere with the population’s engagement with your topic.
  3. In the previous activity, you identified elements of your topic that present opportunities for change. Now, determine a possible obstacle that could interfere with this constructive engagement.
  4. Recommend strategies for using this kind of critical analysis for meeting your personal and professional goals.
  5. Consider the skills you have developed in the process of doing critical analysis as strategies for understanding your goals. How might those skills be used to address issues in wellness? How could they be used to address the day-to-day responsibilities or questions faced by yourself as well as practitioners in your field or discipline? Use APA referencing style.
March 17, 2024
March 17, 2024

Risk Scope and Value

Complete the first part of Section 2 – Risk Scope, Components, and Value, of the risk management plan by determining the scope of the risk plan, the risk management plan components, and the responsibilities for the development of the plan for your chosen case study or work project. Analyze the dollar cost of potential risk if there is no risk management plan.

Risk Scope and Value

A project manager must define and determine the scope for evaluating risks. The scope establishes the best methods for analyzing and applying risk management techniques. To determine the scope objectives for a company, you can use a framework evaluation process. It is important to identify a framework for the organization and then to use this framework to help develop and implement the risk management plan. A project manager should understand the steps that would ensure that each aspect of the framework is incorporated into the risk management plan. This requires careful planning. The framework should be evaluated to make sure that the assessment criteria are realistic and relevant to the overall assessment of the risk management process. Determining the steps involved will help you evaluate a project and narrow the focus of its scope and the risks.

Risk Scope and Value

Examine methods for evaluating risks, as well as the charter, scope, plan, and WBS (work breakdown structure). These documents help to identify areas of concern for the project and evaluate how risks may be identified. Develop a good understanding of the aforementioned documents, so that you will be able to apply the relevant risks in the risk management plan.

There are also tools for risk management, such as: the risk matrix, time-based network diagram, Gantt chart, network diagram, SWOT (strengths, weaknesses, opportunities, and threats) analysis, and decision trees. Each one is considered a useful risk management tool. Develop an overall understanding of the various types of risk management tools, so that you can determine which one can best help in the evaluation and assessment of risks for your company or project.

Consider the differences between quantitative and qualitative project risks, and practice analyzing and evaluating risks based on each. Practice determining which type of risk, quantitative or qualitative, is easier to analyze and which type is easier to manage. It is important to be able to determine whether there is a way to evaluate risks based on the amount and time of their occurrence, or on their environment.

Risk Scope and Value

Microsoft Project is the recommended software tool for this course due to its wide industry acceptance and its use in many project management professional roles. This is provided to you through MS Imagine.

Microsoft Software

  1. Visit Capella’s Microsoft Azure for Education (Formerly Microsoft Imagine)page for instructions on obtaining free Microsoft software.
  2. Identify the version of MS Visio 2016 and Project Professional 2016 that is compatible with your operating system.
  3. Download and install.

If you encounter any difficulties in the download and installation process, post a detailed question in the Ask Your Faculty Discussion in the menu dropdown when you click the image of your faculty.

Risk Scope and Value

This assessment includes developing the risk scope, components, and value for a risk management plan. Review the Risk Management Plan Template before beginning this assessment. It is important to be able to determine whether there is a way to evaluate risks—based on the amount and time of their occurrence—or whether they may be environmental issues. Use the case study you selected in the first assessment to complete this work.

Note: Developing a risk management plan for a project requires specific steps in sequence. Complete the assessments in this course in the order in which they are presented.

Analyze the information in the case study or your work project to complete this assessment:

  • Define the scope of the risk plan and determine the risk management plan components.
  • Determine who will be responsible for the development of the risk management plan, and who will monitor the progress.
  • Use expected monetary value analysis to explain the cost of not managing risk in this organization. Note that monetary value analysis requires an estimated dollar amount.

Risk Scope and Value

Use Microsoft Project for this assessment.

Use the Risk Management Plan template you started in Assessment 1 to record your analysis for Section 2 – Risk Scope, Components, and Value. You must include the following sections. Refer to the template for directions on what to put in each. Please note that you will be asked to fill out the rest of Section 2 in the next assessment.

  • 1 Scope of the Risk Management Plan.
  • 2 Risk Management Plan Components.
  • 3 Expected Monetary Value.
  • References:Use scholarly or academic sources where applicable. There is no set number of references required for this assessment.
  • Format:
    • Use the Risk Management Plan Template you started in Assessment 1.
    • Insert appropriate supporting tables and other supporting information, if needed.
    • Do not submit multiple files, PDF files, or ZIP fi
    • Follow the Academic and Professional Document Guidelines [PDF]. Be sure to use single-spaced paragraphs.
    • Use APA style and format for references and in-text citations.
  • Length:No specific length requirements. Include all pertinent information.
March 17, 2024
March 17, 2024

Growth & Development Assessment Project

Assignment Instructions:

  1. Select a subject (person at least 3 years old) who you know well enough to complete a developmental assessment.
  2. Collect and provide a brief overview of the subject’s biographical information, including information such as their age, gender, family structure and living environment, education or employment setting, family socio-economic status, religious affiliation, ethnicity, or cultural elements etc.
  3. Identify and report the subject’s current age period of development per textbook based on their chronological age.

Early Childhood; Middle Childhood; Late Childhood; Adolescence; Emerging Adulthood, Early Adulthood, Middle Adulthood; Late Adulthood

Growth & Development Assessment Project

  1. Thoroughly review the theories, skill concepts, and established norms and milestones from the course material that are relevant to the subject’s current age period.
  2. Select several topics in each of the three developmental domains (physical, cognitive, and psychosocial) that you find interesting and relevant to the individual.

Growth & Development Assessment Project

  1. Describe and compare information about the subject’s functioning in your selected topic areas to cited normative information.
  2. Assess the subject to determine if they have met or not met the developmental expectations according to the textbook and other associated course materials. Ensure the inclusion of various theoretical perspectives discussed in the course material.
  3. Identify and suggest measures to assist in the healthy development of an unmet or delayed topic area discussed in the paper. Or if no areas of development are found to be unmet or delayed, suggest measures to maintain or further strengthen an already achieved topic area. The suggested measures to assist or maintain need to include clear reasoning supported by normative information-i.e. include a statement regarding why the measure to assist would likely help address the particular developmental objective.

Assignment Requirements:

  1. The minimum length of the paper is 4 pages (not including the title or reference pages). The typical length

required to cover all the rubric area thoroughly is 4-6 pages.

  1. Utilize the course textbook as the main cited reference and use at least one other resource. The additional reference should be scholastic and published within the last 5 years.
  2. Adhere to all APA style guidelines, such as cover and reference page formatting, spacing, font size, margins, page numbers, and in text citation formatting

college.edu/courses/3919099/assignments/44513016?module_item_id=104189559

Growth & Development Assessment Project

textbook and other associated course materials, Ensure the inclusion of various theoretical perspectives discussed in the course material.

  1. Identify and suggest measures to assist in the healthy development of an unmet or delayed topic area discussed in the paper. Or if no areas of development are found to be unmet or delayed, suggest measures to maintain or further strengthen an already achieved topic area. The suggested measures to assist or maintain need to include clear reasoning supported by normative information – i.e. include a statement regarding why the measure to assist would likely help address the particular developmental objective.

Assignment Requirements:

  1. The minimum length of the paper is 4 pages (not including the title or reference pages). The typical length required to cover all the rubric area thoroughly is 4-6 pages.
  2. Utilize the course textbook as the main cited reference and use at least one other resource. The additional

reference should be scholastic and published within the last 5 years.

  1. Adhere to all APA style guidelines, such as cover and reference page formatting, spacing, font size, margins, page numbers, and in text citation formatting.
  2. The quality and effectiveness of your writing is important. Please use professional/scholarly language that follows basic grammar and punctuation rules and maintains accurate spelling. Please avoid overly casual or conversational language.
March 17, 2024
March 17, 2024

Psychiatric Mental Health ClientII

Case Study Analysis

For this assignment, you will apply what you have learned during the course to develop and present a case and treatment plan for a fictional or real client encountered in clinical practice. Your case analysis will be completed in three sections totaling five to seven pages (excluding title page and references) and will be graded using the case study grading rubric.

Part A: Clinical Assessment

Record your client assessment, diagnosis (medical and psychiatric differentials), medical and psychiatric history and psychosocial factors that impact the case. This information should be presented in the same format as your Wheeler (2014) textbook’s Sample Clinical Assessment Form, found on pages 143–145. 2. Conclude Part A with a one-page description of this fictional patient, including all the relevant information outlined in the clinical assessment form as well as relevant and realistic information acquired from your research. Refer to the APA Clinical Practice Guidelines.

Psychiatric Mental Health ClientII

Psychiatric Mental Health ClientII

Part B: Therapy Session

You will design a therapy session for your client based on his or her preceding clinical assessment.  Part B of your assignment will be assessed on your demonstration of proper therapeutic communication. The empathy demonstrated should be consistent with the following operational definition: Empathy is a critical tool for establishing a trusting therapeutic relationship. Rather than parrot back what your client has said, good empathy reflects the thoughts and feelings of your client and notes the importance of what has been communicated. In doing so, it invites the client to self-explore. Empathic feedback avoids “why” questions. When appropriately relayed in a tentative manner, good therapeutic empathy also gives the client a chance to redirect or correct what the counselor has said. For Part B, you can choose to either video a 10-minute therapy session with your client or write out your therapy session in a transcript. You can have someone off camera speak the lines of your “client” if you choose to do this part of the assignment as a video. It is your choice whether to provide a video of your therapy session or a written transcript.

Psychiatric Mental Health ClientII

Your session transcript should:

  • Use your personal experiences to replicate realistic patient responses as well as clinical responses. Be a written transcript of more than 2,100 words (at least 15 minutes in length).
  • Evidence empathic feedback that adheres to the operational definition of empathy in the counselor’s responses to most of the client’s remarks.

Part C: Therapeutic Intervention

Much of the information you learn through your research can help inform the development of your patient. Research evidence-based interventions involving both psychopharmacological and nonpharmacological services to individuals who have been assessed in a mental health setting. There should be three to five evidence-based articles and interventions that encompass both medication and non-medication modalities. Be sure to include two different therapeutic approaches when discussing non-medication interventions. For example, when selecting therapeutic approaches, you can select client-centered and cognitive behavioral therapy. Use APA referencing style

March 17, 2024
March 17, 2024

SOC388H1S: Sociology of Culture

Take-Home Test

Guidelines

Your test is to be submitted at the beginning of class on March 19 in TWO forms: as hard copy (please print double-sided, if possible), and electronic copy to be submitted to Quercus.

Answer two (2) of the following three (3) questions (20 points each question). Each question should be no more than 1,000 words (excluding references), double-spaced, 12-point type.

SOC388H1S: Sociology of Culture

Your answers should be written in essay form. Each answer should have an introduction, main argument, and conclusion (with or without subheadings, it is up to you). Your arguments should be analytical, solid, and well supported by academic sources, rather than evaluations and opinions based on your particular views. Make sure to note when you are advancing your own ideas, and when you are relying on ideas published by others. It is always advisable to edit your writing to make sure it is clear and polished, with well-constructed sentences and paragraphs.

SOC388H1S: Sociology of Culture

To write each answer, you should develop a central argument that relies on literature from the course, as well as from outside the course. For each answer, you must use at least two sources from the course, and at least one academic source from outside the course. The outside academic source can be from any discipline, as long as it is relevant to the argument. You can use as many sources as you would like, but do make sure to reference them all. Please see the ASA Guidelines for citations and references posted on Quercus, and follow these guidelines. If you were to use AI as one of the sources (but do not use it to write your answers), you must also reference it, note what you used and how you used it. Please see the syllabus for information on the use of AI in this course.

The goal of this take-home test is to give you an opportunity to engage with the main topics of this course in a creative, critical, and analytical manner. You are therefore expected to engage with the course materials, and to elaborate your own arguments independently. If you find that searching and relying on other academic sources is helpful for that, then by all means use other sources (and make sure you reference them).

SOC388H1S: Sociology of Culture

How to organize each answer: First, if you find that using subheadings helps structure your answer, then feel free to use them, whether naming the sections introduction, main argument/analysis, and conclusion, or using any other subheadings that you find useful. The introduction should be brief, it should state your main argument, describe how you will approach the question (e.g., using x 2 theory, y empirical evidence), and justify your approach (e.g., I will use x theory because it is best suited for explaining how y conditions have led to z). The main section should unpack your argument, explain the position(s) you are putting forth, and demonstrate your position(s), whether through empirical evidence or scholarly theories and concepts. The conclusion should summarize your main point and discuss implications.

Questions

1-Social media has become a central part of people’s social experience, and all the more so among the younger generations. While Goffman wrote about how we manage our presentation of selves and interactions with others in face-to-face situations (the internet did not exist at the time), his ideas may (or may not) be helpful for understanding how people engage in impression management and interact with others on social media. Elaborate an argument about how Goffman’s ideas may or may not apply to everyday life on social media, specifying the strengths and/or limitations of Goffman’s dramaturgical approach for understanding social media. Make sure to specify which social media you are considering when you elaborate on the similarities and differences between face-to-face interactions and those on social media.

SOC388H1S: Sociology of Culture

2-In his classic article “Becoming a Marihuana User,” Becker proposed an interactionist approach to explain how and why people may come to enjoy certain kinds of new experiences and develop new habits (marihuana was but one example to illustrate the approach). This article was published in 1953, and many new sociological perspectives have been developed since then to explain how people live their everyday lives. What other sociological perspectives would help explain the kinds of processes Becker sought to explain, wether substituting or complementing Becker’s perspective? Discuss at least one or two perspectives you’ve learned about in this class, and apply them to a concrete example that is different from marihuana use. Make sure to explain, support, and justify your arguments.

3-Cerulo and Ruane elaborate a multifaceted explanation to understand how and why people imagine their future lives the way they do. What other sociological perspectives could be used to explain the reasons why people imagine their future lives the way they do? Discuss at least one or two persepectives you’ve learned about in this class which, in your view, would productively complement Cerulo and Ruane’s analysis, or would be better instead of Cerulo and Ruane’s perspective. Make sure to explain, support, and justify your arguments. Use APA referencing style.

March 17, 2024
March 17, 2024

Fletchers Case Study

Fletchers is an Irish sandwich shop chain referred to simply as “Fletch”. Founded in 1983, Fletch currently has over 23 shops in throughout Ireland.

History

First ‘Fletchers’ retail outlet

Sean O’Malley founded the first Fletch in Dublin on 21st June 1983 and was located opposite Tara Street Dart Station. It had its own kitchen and offered ready-to-eat freshly made natural food, filled baguettes, Croque-monsieur, coffees/teas and other ready-to-go convenience foods.

Opening in June 1983, the company traded at Tara Street Station for eighteen months at which time takings had continued to grow. In its second year of operation O’Malley noticed a continued demand for take-away food and the growth of the ‘to-go’ culture. It was at this point he decided to open another outlet within Connally Train Station. The success of these two outlets led to further outlets opening within Hueston Station, Bus Aras and Dublin Airport.

Fletchers Case Study

Fletchers Case Study

Fletchers, 1986 – 2023

The company emphasizes the use of natural ingredients and advertises that its sandwiches are made on the day of purchase in a kitchen at each location (with the stated exception of a few small outlets). Food left unsold at the end of the day is collected by charities. Sandwiches are packaged in paperboard rather than sealed plastic. In terms of revenue 68% of its trade is in Dublin City, where approximately 37% of its stores are located. Locations include:

  • Dublin: Tara, Connolly and Hueston Train Stations, Bus Aras, Dublin Airport, St Stephens Green Shopping Centre, ILAC Center, Irish Life Mall, Omni Center, Stillorgan Shopping Center, Dundrum Shopping Center.
  • Cork Airport, Douglas Shopping Center, Merchants Quay Shopping Center, Mahon Point Shopping Center, Wilton Shopping Center, Bus Eireann Station, Cork City train Station.
  • Waterford City Main Street,
  • Limerick – three outlets, Galway – three outlets, Athlone – two outlets, Donegal – one outlet.

Fletchers Case Study

Organisation

As Fletchers grew O’Malley structured the organization where each retail outlet was an independent entity. That is, each outlet was registered as an individual company. As technology developed all of the outlets shared the same platform for monitoring income, expenses, stock etc. Eventually, O’Malley established a Head Office (in Dublin City) where all outlets reported to. O’Malley controlled everything from Head Office. Over the years Head Office developed a Finance function, Marketing function, Research and Development and finally a kitchen where new ideas were developed and tested.

All retail outlets were approximately the same size and had the same staff compliment:

  • Store Manager;
  • 4 X Supervisors:
  • 20 Sales Assistants.

and operated the same hours:

  • Monday to Saturday: 7am – 10pm
  • Sunday: 8am – 6pm

All staff were trained in all aspects of work within each store and were frequently asked to work in other stores when necessary.

Fletchers Case Study

Issue: 2024

As Fletchers has grown O’Malley has adopted an autocratic approach to his management style. All decisions are made by him. Even when the retail managers are saying some of the decisions are affecting business.

Each retail outlet is managed as a ‘stand-alone’ entity with managers adopting different approaches in terms of layout and styling of the outlet which leads to confusion when one manager substitutes for another in a different location. There is essentially no unified approach to doing things. This also leads to confusion for staff who may have to work in various locations.

As each retail unit is a stand-alone entity there is no standard approach to doing things. Sandwiches etc are all made different ways even though they have the same name for example a Bacon Lettuce and Tomato sandwich would be made differently in each of the retail outlets in Dublin when compared to other locations. This has led to confusion with customers who expect a standardized approach.

When retail Managers have a problem, they don’t know who to report to as there is no clear structure especially when dealing with finance issues. Also, there are no clear procedures in place for dealing with disciplinary issues, applying to get paid, paying for stock etc. This has led to considerable disruption among staff which has led to very high levels of staff turnover. Overall, the culture in the organization is at an all time low.

Fletchers Case Study

The National Employment Rights Authority have, following a complaint, requested a meeting with O’Malley to discuss the complaint. During the meeting it became apparent that ‘Fletchers’ has no personnel department, which for a company that employes 725 staff in its retail network and 25 in Head Office, the Authority found shocking.

Following the investigation, the Authority found that none of the staff have job descriptions or contracts of employment. There’s no formal grievance, disciplinary procedures in place nor are there any policies relating to staff performance, conduct etc. Staff doing similar work are all being paid different rates. In fact, the Authority are of the opinion that, not only are staff being treated as disposable items, Fletchers, are in breach of numerous pieces of employment legislation.

They have issued Fletchers with a warning that if the highlighted issues are not rectified criminal proceedings will commence. The Authority have recommended that Fletchers employ an external consultant to assist in overseeing the necessary changes.

O’Malley has objected to the findings of the Authority and is unwilling to address the issues as he feels it would be a waste of money and he cannot see the benefit of employing a HR Manager. Use APA referencing style.

Fletchers Case Study

Current Situation

You are a firm of Management Consultants and have been contacted by O’Malley to discuss the current situation and advise:

You are required to:

  1. Conduct research into various organizational structures and design a structure that you feel would be most suitable to create a more effective and efficient operating environment.
  2. Draft job descriptions and person specifications for the positions of Manager, Supervisors and Sales Assistants.
  3. Outline to O’Malley the benefits of creating a good organizational culture and his role in maintaining a good culture.
  4. You must make recommendations as to the policies and procedures that O’Malley should implement to improve performance.